KwikTops.com utilizes PayPal for all of its payments. They accept the following credit cards: Visa, MasterCard, Discover and American Express. In addition PayPal can accept eChecks using your current checking or savings account. We are unable to accept personal checks, cash, credit vouchers, or gift certificates. PayPal is simple and easy to use. After adding any items to your "shopping cart" just go through the Checkout Process and PayPal will walk you through the payment section.
Ordering Online with us is safe and secure!
We employ a method of interaction with our visitors that does not compromise credit card information. This online system is 100% secure.
A note about the Fair Credit Billing Act. Under this act, your bank limit your total loss and cannot hold you liable for than fifty dollars of reported fraudulent charges. In the event your card is used in a fraudulent manner, you must notify your bank or card issuer immediately and in accordance with its reporting rules and procedures.
You may check the status of your order by visiting the Contact Page
Return / Refund Policy
No item may be returned without prior approval. Please notify us of your intent to return an item by email or letter, stating reasons for return. All parts are considered custom made items and may not be returned unless defective or do not fit. All items should be examined immediately upon receipt for defects. Once items have been used by customer, they cannot be returned. All returned items must be returned freight prepaid and must be returned within 30 days of delivery. All products sold by our company are warranted to be free from defects in material and workmanship. Damage resulting from incorrect installation, shipping, incorrect cleaning materials, improper or cleaning methods is the responsibility of the installer and or buyer.
Limited Warranties & Return Policy
- The item must be repacked as it was shipped in its original container and windows free of scratches.
- We will gladly correct our mistakes. We are responsible for our product only, not the installation or removal.
- Items will not be accepted for credit if installation was started. Only brand new, re-saleable items will be accepted, unless the reason for return is a defect in material and/or workmanship.
- Special order items, such as special material, colors are not returnable.
A 15% restocking fee will be charged on all returns. Product must be returned within 30 days of original shipment. We recognize that occasionally extraordinary situations arise. This warranty / return policy is extended to cover the majority of transactions. Special situations will be handled on an individual basis. Warranty for our products is one year from date of purchase. The seller's liability for breach of the above warranty is limited to refunding the purchase price of the merchandise, or at the seller's option, to replacement upon its return. Under no circumstances shall the seller be responsible for any other form of consequential damage including installation costs, removal costs, application costs, damage to associated products, or loss of profit arising out of the use or inability to use the products supplied.
We use UPS and USPS as our shipping couriers. There will be an additional shipping charge for shipping to PO Boxes, Alaska, Hawaii, Military Bases and Outside of the United States. We will contact you after your order to let you know what the additional ship charges will be. Please remember that you must allow 24 to 48 hours for your orders to be processed. The part will be shipped from our local warehouse.
If you decide to cancel an order before it is processed and shipped we will refund your money through PayPal.
Acme convertible tops are warranted to be free from defects in material and workmanship for a period of five (5) years. Robbins convertible tops are warranted to be free from defects in material and workmanship for a period of three (3) years. All other products are guaranteed for 1 year. They will be prorated from the time of purchase. Damage resulting from incorrect installation, shipping, incorrect cleaning solutions, improper cleaning methods or atmospheric conditions is the responsibility of the installer and/or buyer. Adjustments are prorated from date of installation based on an estimated normal product service life.
No warranty applies to plastic windows, glass windows, thread or zippers.
Warranty applies to the original purchaser only and is non-transferable.